2.7x
Reduced supplementaries
2.4x
Less returns
9x
Faster to process orders
For OEMs
Succeed in the connected parts economy
Partly provides the infrastructure to expand your aftersales digitally without operational overhead.
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Customer expectations are rising and digital experience has become critical. OEMs who leverage infrastructure to adapt faster will stay ahead.
Why OEMs use Partly's Infrastructure
The parts landscape is evolving fast:
- Customers are streamlining procurement. Moving from phone calls and emails to expecting real-time pricing and availability—whether through their own platforms or yours.
- Software connectivity is now expected. Estimation tools, BMS systems, bodyshop procurement portals, DMS, and workshop platforms require integration—which requires resources.
- Operational costs are rising. Staffing challenges and skills shortages are driving costs up.
Systems are fragmented and don't speak a common language, forcing manual work at every step. The opportunity is clear: connectivity unlocks automation and efficiency across your entire parts network.
That's where Partly comes in.
The Partly Solution
Partly built the common protocol allowing different systems in the supply chain to talk to each other accurately. This is powered by AI purpose-built for parts.
What this means for OEMs
- Reduce manual work. With a standardized protocol, information moves between systems automatically, eliminating repetitive manual processes like data entry and parts validation.
- Fewer errors. Partly Interpreter is more accurate than manual processes, proven to reduce error rates and supplementary parts.
- Start automating. Free up your team to focus on strategic work instead of administrative tasks.
With this foundation in place, the use cases below become possible.
Use cases
How OEMs are deploying this infrastructure:
24/7 Ordering
Challenge: Parts ordering is manual—orders come through email, phone, and BMS systems. Inaccurate estimates mean your parts team has to validate every order manually. Meanwhile, customers are moving digital. Bodyshops are streamlining procurement by consolidating suppliers into single platforms.
Solution: Connect your inventory to multiple bodyshop platforms without building custom integrations. Provide real-time pricing and stock. Orders are validated automatically and flow back to DMS—reducing manual processes and unlocking automation with standardized orders.
B2B Trade Portal
Challenge: B2B portals require sophisticated catalog and product data architecture. Delivering the critical VIN-to-parts experience requires intelligent validation across fragmented systems—something most portals fail to solve.
Solution: Partly provides the intelligent catalog layer. AI-powered validation surfaces the right parts from your existing systems, delivering the VIN-to-parts experience customers expect. The common protocol connects to your DMS, inventory, and pricing without rebuilding them.
Multi-Channel Order Management
Challenge: Expanding digital channels typically multiplies operational complexity. Each new platform—bodyshop portals, B2B, workshop systems—traditionally requires separate integrations, validation logic, and order handling.
Solution: Partly is multi-channel by design. The same validation and protocol work across every channel. All orders flow back to your DMS, regardless of source—add new platforms without adding operational overhead.
Gain Insights to Optimise Operations
Every order creates insights, from buyer behavior and product demand to response times and fulfillment performance. Partly transforms raw transactions into actionable data, so you can:
- Identify high-value repairers and prioritize relationships that drive the most revenue
- Optimise stock and pricing strategies based on actual demand patterns and competitive positioning
- Improve service metrics to win more orders by understanding where delays occur and how to eliminate them
Implementation
Partly provides the building blocks so you can move fast instead of building from scratch:
- Works with your existing processes. Partly's intelligent layer integrates with what you have. It doesn't replace it.
- Single integration, multiple platforms. One integration on your side enables different platforms to communicate through Partly's protocol, with orders flowing back to your DMS automatically.
- Your data and branding stay yours. You control access, set the rules, and maintain ownership.
- API-first architecture. Built for developers to integrate quickly and reliably.
About Partly
About Partly
Since 2020, Partly has been building domain-specific AI for parts. We're a team of automotive experts and world-class engineers from companies like Rocket Lab, Google, and Apple. We've invested millions developing the only AI infrastructure specifically designed for complex parts systems and workflows.
Who is Partly for?
Our integrated products connects the collision parts supply chain, from bodyshops to dealers to dismantlers.
How does Partly work?
Partly's infrastructure is designed to work the way you need it to. Use our products directly, white-label them as your own, or integrate via APIs into your existing systems.
