Overview

ORM (Online Repair Management) is IAG's platform for managing collision repairs. The system serves as the source of truth for repair approvals, assessments, and payment processing across Australia and New Zealand.
‍

Integration with Partly

This integration between ORM and Repair (by Partly) streamlines the repair workflow between IAG's insurance networks and collision repairers.
‍

Repair Management:

• Connect repair estimates and parts procurement with IAG's approval and assessment workflows
• Simplify the handoff between estimation and insurer authorization
  ‍

The integration makes it easier for repairers working with IAG to manage the complete repair process from estimate to payment.

‍